Disclaimer Liability
Phoenix Rising USA LLC has taken reasonable efforts to ensure that the information contained in this web site is accurate; however, all information is provided “as is” without any express or implied warranties, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. IN NO EVENT SHALL PHOENIX RISING USA LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY USE OR PERFORMANCE OF OR CONTENT ERRORS OR OMISSIONS IN THE INFORMATION, EVEN IF NOTIFIED IN ADVANCE OF THE POTENTIAL FOR SUCH DAMAGES. All users of the information agree that access to any use of the information is subject to the terms and conditions set forth on this “Terms and Conditions” page, as well as all applicable laws, and such access and use is at the user’s own risk. These terms and conditions are subject to change from time to time without notice by updating or revising this “Terms and Conditions” page.
Trademark Notice
All product names, trademarks, service marks or other images in this web site are either the property of, or used with permission by, Phoenix Rising USA LLC, and the use thereof without the express written consent of the owner(s) thereof is strictly prohibited. All other product names contained on this web site may be trademarks or service marks of other persons.
Copyright Notice
Copyright notice for all pages on this web site: © 2020-2021 Phoenix Rising USA LLC. All Rights Reserved. Any reproduction of these pages for commercial purposes or for distribution to other persons is a violation of United States Copyright law and may subject you to civil and criminal penalties. You may not modify, publish, transmit, create derivative works or in any other way exploit any of Phoenix Rising USA LLC copyrighted works without first obtaining Phoenix Rising USA LLC written consent. You may not view, reproduce, print or otherwise use any of the content of this web site for anything other than your personal, informational, noncommercial use. Any reproduction must include the copyright notice set forth above.
Credit Card Policy
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Phoenix Rising USA LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Taxes
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Phoenix Rising holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Phoenix Rising shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Phoenix Rising shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Phoenix Rising will issue a refund to your card in the amount of the incorrect price
Shipping & Returns
Shipping Time -- Most orders will ship the next business day after transaction has cleared, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
Links
Phoenix Rising web site contains links to third party web sites. Phoenix Rising USA LLC does not control the content of these web sites. Unless specifically stated on this web site to the contrary, Phoenix Rising is not affiliated with these third parties and does not endorse or sponsor their web sites, products or services.
Governing Law
By accessing this web site, you agree that the laws of the State of Georgia, without regard to the conflict of laws and principles thereof, will apply to all matters relating to use of this web site. You also submit to the personal jurisdiction of Georgia and the venue of the state and federal Courts of Georgia.
Submission Policy
Phoenix Rising does not consider unsolicited ideas. As a leading specialty retailer, and the world’s largest direct marketer, of hunting, fishing, camping and related outdoor merchandise, Phoenix Rising has access to a wealth of knowledge of outdoor merchandise and is continually developing new products to please its customers so it is likely that Phoenix Rising has developed, been exposed to, or is already working on similar products and technology.The purpose of this policy is to avoid any confusion and disputes if Phoenix Rising products, technologies, advertising, promotions, processes, materials, marketing, and the like, might appear similar to ideas submitted to Phoenix Rising. Since Phoenix Rising does not wish to consider unsolicited ideas or materials, the following terms apply to all submissions.
(1) Your submissions and their contents will automatically become the property of Phoenix Rising, without any compensation to you; (2) Phoenix Rising may use or redistribute the submissions and their content for any purpose and in any way; (3) Phoenix Rising has no obligation to review the submission; and (4) there is no obligation to keep any submission confidential.
To the extent a submission is made under terms inconsistent with the terms and conditions of this policy, the terms and conditions of this policy govern.
Magazine sales:
Phoenix Rising abides by all state regulations regarding the sale of high capacity magazines. We WILL NOT replace high-capacity magazines with state compliant magazines.
We DO NOT offer refunds in place of the magazines.
It is the customer’s responsibility for understanding state laws regarding magazine capacities.
Customers ordering magazines that are illegal to own in their state will have their orders cancelled and will be charged a 5% restocking fee.
STATES WITH APPLIED MAGAZINE RESTRICTIONS
California — No magazines greater than 10 rounds
Colorado — No magazines greater than 15 rounds, effective July 1st, 2013
Boulder — No magazines greater than 10 rounds
Connecticut — 10 Rounds and less with a valid permit.
Hawaii — No magazines greater than 10 rounds
Illinois (North Chicago) — No rifle magazines greater than 16 rounds
Aurora, Skokie, Chicago, Evanston — No rifle magazines greater than 15 rounds
Highland Park, Cook County, Dolton, Homewood, Deerfield — No rifle magazines greater than 10 rounds
Deerfield — No shotgun magazines over 5 rounds
Indiana (South Bend) — No magazines greater than 15 rounds
Maryland — No magazines greater than 10 rounds October 1st, 2013
Massachusetts — No sales. We will not ship ANY items to the state of Massachusetts.
New York — No magazines greater than 10 rounds
New Jersey — No magazines greater than 15 rounds
Vermont — No rifle magazines over 10 rounds will be shipped as of April 13, 2018. No pistol magazines over 15 rounds effective immediately.
Washington D.C. — No Sales. We will not ship ANY items to the District of Columbia.
We will not ship high-capacity magazines for CA customers to a High Capacity Magazine Dealer. High Capacity Magazine Dealers in CA may place orders with us directly.
MAGAZINE RESTRICTION EXCEPTIONS Law enforcement officers must provide both their credentials and a letterhead signed by their department's superior officer stating that
the magazine will either be used in the execution of the L.E.O.'s duties, or off duty. We only recognize City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.’s. Some of the states listed above may not have L.E.O. exemptions.
Please contact us BEFORE placing your order
Ammunition Ordering Restrictions
Phoenix Rising abides by all state regulations regarding the sale of ammunition.
You agree and accept all policies described in our Terms of Use.
You are at least 21 years of age (for handgun ammunition) or 18 years of age (for rifle and shotgun ammunition).
By purchasing ammunition, you are not violating any local, state, or federal laws.
You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependent.
You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring ammunition.
You have never been committed to any mental institution, or been adjudicated as mentally defective.
You will not sell ammunition to any minor.
You cannot have ammunition shipped to a post office box.
You do not live in a state, city, or county that prohibits you from owning, purchasing, or transferring ammunition.
Customers who order ammunition in states prohibiting the order of ammunition will have their orders cancelled and a 5% restocking fee will be charged.
WE WILL NOT SHIP AMMUNITION TO THE FOLLOWING AREAS:
California — No Sales to the cities of Los Angeles, Oakland, Sacramento, San Francisco, or Avalon.
Connecticut — No sales without a valid permit.
Alaska — No Sales. Ammunition must be shipped to a freight forwarder.
Hawaii — No Sales. Ammunition must be shipped to a freight forwarder.
Illinois — No sales to the city of Chicago or Cook County. All other Illinois residents must email us a copy of their FOID card in addition to
their State ID. Ammunition must ship to an address on one of these ID's.
Massachusetts — No sales. We will not ship ANY items to the state of Massachusetts.
Maryland — No Sales to the City of Annapolis and Montgomery County
New York — No Sales to New York City, or its five Burroughs. Starting January 1st, 2014 all ammunition must be sent to a FFL.
New Jersey — When ordering ammunition commonly used in a handgun/to be used in a handgun,
email us a copy of your Firearms ID. We must ship to the address on the FID.
Puerto Rico —No Sales. Ammunition must be shipped to a freight forwarder.
Washington D.C. — No sales. We will not ship ANY items to the District of Columbia.
This is not a comprehensive list, but is meant as a guide. It is in no way meant to include all
laws and restrictions across the United States. Please contact the authorities in your area for any possible restrictions.
Other Ordering Restrictions:
Alaska — No tannerite sales.
Hawaii — No magazines greater than 10 rounds. No AR or AK pistol sales.
Maryland — No tannerite sales.
Massachusetts — No sales.
Vermont — No rifle magazines over 10 rounds will be shipped as of April 13, 2018. No pistol magazines over 15 rounds effective immediately.
Washington D.C. — No sales
Any questions or concerns regarding this document should be directed to Phoenix Rising USA LLC, 2774 Cobb Pkwy NW, STE 109 #170 Kennesaw, Georgia, 30152.